Privacy Policy
At Prime Fleet Services, we respect your privacy and are committed to protecting your personal data. This privacy policy informs you how we look after your data when you visit our website, use our fleet and rider services, and explains your privacy rights under the GDPR.
1. Data Collection
We collect and process the following categories of personal data: Account Data (name, registration details), Booking Data (service history, schedules), Communication Data (inquiry forms, support tickets), and Device Data (IP address, browser type, usage patterns via cookies).
2. Use of Data
Your data is used to provide our core services, process rider bookings, offer technical support, conduct website analytics to improve user experience, ensure platform security, and comply with legal obligations.
3. Legal Bases (GDPR)
We process your data based on Article 6(1) GDPR: your consent, the performance of a contract, our legitimate interest in improving our services, or compliance with legal requirements in Germany.
4. Data Sharing
We share information with trusted service providers and business partners who assist in our operations (e.g., IT hosting, logistics). All partners are contractually bound to maintain high data protection standards.
5. Storage Periods
Personal data is retained only for as long as necessary to fulfill the purposes outlined or to comply with statutory commercial and tax retention periods under German law.
6. User Rights
You have the following rights under GDPR: Access to your stored data, Rectification of errors, Erasure (deletion), Restriction of processing, Data Portability, and the right to Objection.
7. Cookies
Our website uses cookies to provide functionality and analyze traffic. For detailed information and to manage your settings, please visit our Cookies Preferences page.
8. Contact Information
For any privacy-related requests, please contact us at: info@primefleetservices.de. Our office is located in Berlin, Germany.
Last updated: 20.04.2026